Charges apply during this time.
Help us make JUMP a positive part of Lisbon by always parking responsibly. This means locking your bike when you're done and never blocking pavements or accessibility ramps.
Always check your app before you park to make sure you are within our service area, and never leave your bike in red no parking zones. Ending your ride outside of the system area may result in a 20€ fee. Ending your ride in a No parking zone may result in a 15€ fee.
You’ll be able to find and reserve a bike using the Uber app.
Park bikes out of the way of pedestrians and other vehicles.
You can ride JUMP bikes anywhere within the service zone indicated on the map above, which is also available in the app. When you’re finished riding, leave your bike parked within the same zone. Bikes parked outside of the zone are subject to additional fees.
JUMP bikes parked outside of the service zone indicated on the map above, also available in the app, will result in a 20€ additional fee. Bikes parked in No Parking Zones are subject to a 15€ additional fee.
The no parking zones are highlighted in red in the Uber app. If you try to end a trip in a no parking zone, the app will send you a prompt asking you to leave the zone to end your trip. We ask that you check your app before parking, park your bike responsibly, and help us make JUMP a positive addition to Lisbon.
As a registered user of Jump you benefit from personal accident insurance (for specific injuries you may sustain) and civil liability insurance (for liabilities to third parties) during the use of the Jump service during the coverage period:
Note: These insurance covers are subject to respective terms, conditions & exclusions that you can read here:
In the event you’ve been in an accident and think you might have a claim, please submit a claim via one of the following channels:
To Jump through the Jump app (information you provide may be shared with the Insurer, AXA);
Your notification obligations are outlined in full in the above policy documents. Please note that a failure to notify an accident or claim in accordance with applicable policy terms may affect your cover under that policy.