You can reserve a bike for up to 15 minutes while you walk to pick it up.
Charges apply during this time.
Ending your ride outside of the system area may result in an additional fee of up to €50.
You’ll be able to find and reserve a bike using the Uber app.
You can ride JUMP bikes anywhere within the service zone indicated on the map above, which is also available in the app. When you’re finished riding, leave your bike parked within the same zone. Bikes parked outside of the zone are subject to an additional fee up to €25.
Park your bike out of the way of pedestrians and other vehicles and make sure you follow the detailed parking guidelines below.
JUMP bikes parked outside of the service area indicated on the map above and in the Uber app will result in a €25 additional fee. Any bike parked more than 5km outside the service area will result in an increased fee of €50. Bikes parked in a No Parking Zone are also subject to a €25 additional fee.
No Parking Zones are generally parks and green areas such as Tempelhofer Feld and Tiergarten.
In an effort to comply with local regulations and permit requirements, we want to remind JUMP users in Berlin to respect the following parking guidelines:
As a registered user of JUMP you benefit from civil liability insurance (for liabilities to third parties) during the use of the Jump service during the coverage period:
The Civil Liability Insurance provides up to € 1,000,000 of cover for each accident.
Note: These insurance covers are subject to respective terms, conditions & exclusions that you can read here.